What am I Working with Now
After worked for more than 6 markets across the world, my thirst for gaining the best knowledge in this field has inspired me to take exposure on western markets. Thus in Canada I am currently working with one of the largest telecom operators in North American market. My current portfolio includes all about building analytics and automation around customer experience- design and delivery- whether they buy from a store or from online, from any type of medium where customer rate or writes reviews. I am the customer experience guy!
Each click on your screens tells about your experience and generates data that can be used to make your life more simple and enjoyable- love being the architect behind this!
The next best thing that I am working other than helping business grow is to engage myself more with my family specially with my kids. To my surprise, they are also teaching me as to how todays generation see & do things differently. It makes my belief even more stronger that gone are those days for traditional approaches, digital is not the future, we are already in digital age!