Bank and Credit Product Complaints

Report difficulties with your bank, standard bank, lender, or broker. The Federal Reserve provides suggestions to help you file a problem:

• Contact the branch supervisor, the consumer solution hotline, or the organization’s web site.
• Explain your problem and just how you want the financial institution to eliminate it. Make use of this test problem page for recommendations on things to use in your issue.
• Offer copies of receipts, checks, or any other evidence of the deal.

In the event that bank does not assist, get assistance from the appropriate regulatory agency.

Complaints About Deposit Accounts

A few federal federal government agencies regulate institutions that are financial. Learn which agency takes complaints regarding your standard bank.

• Contact the workplace of the Comptroller associated with Currency for complaints about
  • A bank that is nationalhas nationwide with its title, or N. A at the conclusion)
  • Federal cost savings and loans
  • Federal cost cost cost savings banking institutions.
• For a challenge by having a bank that is state-chartered trust business, contact either
  • The Federal Deposit Insurance Corporation or
  • A state banking authority.
• Grumble of a federally chartered credit union because of the nationwide Credit Union management.
• For a challenge by having a state-chartered bank that is a user regarding the Federal Reserve System, contact the Federal Reserve System.

Complaints About Other Financial Services

Other agencies handle complaints about other products that are financial

• Grumble to your customer Financial Protection Bureau (CFPB) about:
  • Credit file
  • Business collection agencies
  • Loans
  • Cash transfers
  • Mortgages
  • Virtual money
• Complain about investments utilizing the Securities and Exchange Commission or a state’s securities regulator.

Residence Equity Loans

A property equity loan is a type of credit that utilizes your house as security to borrow funds. (more…)